Frequently Asked Questions
Your guide to premium hardware and seamless shopping.
Does PC Express offer worldwide shipping?
We currently offer express shipping across North America and Europe. All orders are fully insured and include real-time tracking numbers.
What is the warranty policy on custom-built PCs?
Every custom-built system comes with a comprehensive 2-year parts and labor warranty, along with lifetime technical support from our expert team.
Can I return a component if it is incompatible with my system?
Yes, we offer a 30-day hassle-free return policy for unopened components. If the item has been opened, a restocking fee may apply.
What payment methods do you accept?
We accept all major credit cards, PayPal, and specialized financing options through Affirm to help you build your dream setup now and pay later.
How do I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also view your order progress by logging into your PC Express account dashboard.
Are the graphics cards you sell brand new?
Absolutely. PC Express only sells brand-new, factory-sealed components sourced directly from authorized manufacturers like NVIDIA, AMD, and ASUS.